A Muse's GuideFood, technology, yoga and music. . . is there anything else?

I have been dealing with the Apple Store (Pacific Centre) and the telephone Applecare support centre for the past few months, trying to get my laptop fixed.

It all started with my laptop zapping me when I was typing, and there was always a consistent buzzing feeling emanating from the top case.  I didn’t think anything of it until my keyboard started to become a little more violent with its zaps to my little finger tips (sometimes it actually hurt, and for my fingers that is saying something – I played piano for 2 decades).  So I took my macbook in to get fixed.  The guys at Apple were so cheerful and nice, and I had high hopes.  They replaced the topcase on my laptop, and sent me on my way.  Lo and behold, it did not fix the problem, and even worse, my trackpad was now totally wonky.  So another visit to the Apple store needed to be scheduled.  They then replaced the top case again, and this time the logic board.  Alas, after this fix, the laptop not only seemed to be a little “off”, it was having Kernel errors on a daily basis! I couldn’t win.

After consulting with the Applecare phone support, numerous troubleshooting strategies and testing and testing and did I mention testing, it seemed like the laptop just had a weird problem. So today @nachoman was nice of enough to take my laptop back over to the Apple Store to see what is to be done about it now.

Fingers are crossed that I either get a new replacement laptop or they can find the magical way of making my poor little laptop feel better.

I will keep you posted.

Deanna